FAQs, facts & fees
I requested a catering - when will I hear back from you?
We will always respond within 4 hours - or, if the request is made after 8:00 p.m., we’ll get back to you in 12 hours or less!
What’s your minimum?
We cater for parties of 8 and more.
What about a maximum?
We don’t have a maximum!
Do you deliver?
We deliver and set up as early as 7:00 a.m. - you have more important things to do!
We have a delivery radius of 10 miles - if you’re farther away, we’ll still come to you - we do charge $1.00 for every extra mile.
Tell me more about your fees.
For our Boxed Lunches, we charge a catering & delivery fee of 10%, with a minimum fee of $20.
If you pick up in one of our restaurants, we charge a 10% catering fee for orders of $300 or less, and for orders of $301.00 or more, we charge a 5% catering fee.
For all deliveries (except for Boxed Lunches), we charge
20% catering & delivery for orders of $500.00 or less
15% catering & delivery fee for orders of $501.00 to $1000.00
10% catering & delivery fee for orders of $1000.00 or more.
What’s included in the fees?
Administrative costs, packaging, disposables, set up, & delivery.
Do you staff events?
You betcha! We can cook on-site, serve & replenish, and bartend, depending on what your needs are. All staff are booked for a minimum of 4-hours, and staffing includes a 20% gratuity.
How much notice do I need to give?
For meetings, birthday parties, happy hours, and the like, orders must be placed & paid 24 hours prior to the event. This ensures that we can organize all of our moving parts to make every aspect of the event perfect. We want to have a conversation with you about exactly what you want and need - and how we can make that happen! For large or staffed events, please reach out 15 days prior.
What if I need to cancel?
For any orders canceled within 24 hours of the event time, we will transfer payment to a future event to be scheduled within 90 days of cancellation.
For large (100+ guests) staffed events (e.g. weddings) a 25% non-refundable deposit is due 4 months prior to the event date. A second 25% non-refundable deposit is due 1 month prior to the event date.